Industries
Frequently Asked Questions
What types of items can you repair using restoration techniques?
At The Leather, Fabric, Timber, and Stone Doctors, we use specialised restoration techniques to repair a wide variety of household, commercial, and automotive items. These include:
Leather & Vinyl
Fabric
Timber
Stone & Hard Surfaces
Our goal is to extend the life of these items, often making them look near-new again-without the need for costly replacement.
Leather & Vinyl
- Sofas, recliners, armchairs, ottomans
- Car, boat, and RV interiors
- Office chairs and commercial seating
- Handbags, jackets, and other personal leather items
Fabric
- Couch suites and dining chairs
- Office partitions and upholstered walls
- Car and RV seats with fabric coverings
- Decorative cushions and fabric panels
Timber
- Dining tables, coffee tables, and sideboards
- Bed frames and headboards
- Cabinetry, doors, and timber trims
- Outdoor timber furniture and settings
Stone & Hard Surfaces
- Stone benchtops (e.g., marble, granite, engineered stone)
- Bathroom vanities and tiled surfaces
- Fireplaces and hearths
- Commercial surfaces in hospitality and retail settings
Our goal is to extend the life of these items, often making them look near-new again-without the need for costly replacement.
How do you handle repair requests, and what is your typical turnaround time?
At The Leather, Fabric, Timber, and Stone Doctors, we make the repair process simple, transparent, and efficient from start to finish.
- You can contact us via our website, phone, or email. We'll ask a few questions and may request photos to assess the damage.
- Once we've reviewed your request, we'll provide an honest assessment and an obligation-free quote. For more complex jobs, we may schedule an on-site inspection.
- Once you approve the quote, we'll book a convenient time to carry out the work. Many repairs can be completed on-site in your home or workplace.
- Our technicians arrive on time, equipped with specialised tools and products to complete the job to the highest standard.
- We'll provide care tips to help you maintain the repaired item and get the best longevity from it.
Initial Inquiry
Assessment & Quote
Booking Your Repair
Professional Repair & Restoration
Aftercare Advice
Do you offer on-site repairs at homes or businesses?
Yes, absolutely — The Leather, Fabric, Timber, and Stone Doctors proudly offer on-site repairs at both residential and commercial locations across the United States.
Our mobile technicians are fully equipped with the tools and materials needed to complete most repairs directly at your location, providing a convenient and efficient service. Whether it’s a leather sofa in your living room, a fabric dining chair in a restaurant, timber office furniture, or stone surfaces in a retail space, we can restore your items without needing to remove them.
Our mobile technicians are fully equipped with the tools and materials needed to complete most repairs directly at your location, providing a convenient and efficient service. Whether it’s a leather sofa in your living room, a fabric dining chair in a restaurant, timber office furniture, or stone surfaces in a retail space, we can restore your items without needing to remove them.
How can I get an estimate or quote for my repair needs?
Getting an estimate or quote from The Leather, Fabric, Timber, and Stone Doctors is quick, easy, and obligation-free.
Here’s how you can request a quote:
Online Inquiry
Visit our website and fill out the enquiry form with details about your item and the type of repair you need. You can also upload clear photos to help us assess the damage.
Call or Email Us Directly
Prefer to speak to someone? You can call or email your local technician directly. They’ll guide you through the process and may request photos if needed.
On-Site Assessment (if required)
For more complex or large-scale repairs—especially commercial or structural work—we may arrange a visit to inspect the item in person before providing an accurate quote.
What We’ll Need to Provide an Estimate:
Once we receive this information, we’ll get back to you with a detailed quote and timeline. There’s no charge or obligation—just expert advice and honest pricing.
Ready to get started? Get a free quote here!
Here’s how you can request a quote:
Online Inquiry
Visit our website and fill out the enquiry form with details about your item and the type of repair you need. You can also upload clear photos to help us assess the damage.
Call or Email Us Directly
Prefer to speak to someone? You can call or email your local technician directly. They’ll guide you through the process and may request photos if needed.
On-Site Assessment (if required)
For more complex or large-scale repairs—especially commercial or structural work—we may arrange a visit to inspect the item in person before providing an accurate quote.
What We’ll Need to Provide an Estimate:
- Clear photos of the damage (including close-ups and a few wider shots)
- A brief description of the issue
- The material type (leather, fabric, timber, or stone)
- The location of the item (home, business, vehicle, etc.)
Once we receive this information, we’ll get back to you with a detailed quote and timeline. There’s no charge or obligation—just expert advice and honest pricing.
Ready to get started? Get a free quote here!